We help our clients enjoy their businesses by finding the tech that suits them best.
Not the flashiest platform. Not the biggest vendor. The right fit for your operation, your team, and your goals.
Most consultants want you to depend on them. Agent Done went the other way. They wrote everything down, trained my team, and handed it over so we don’t need them to keep the lights on. That’s why I trust them.
The Team
People Behind the Process.
A small, senior team. No layers. Every engagement is led by the people who do the work.
Benjamin Fitzgerald
Founder & Client Lead
Polina Kolonitskaya
Delivery Partner, Lead Analyst
Nikita Zhitnikov
Delivery Partner, Client Lead
Krista Oske
Associate Analyst
What Sets Us Apart
Practical Over Flashy.
At Agent Done, we specialize in practical solutions, tailored for the multi-family industry. With a combined 25+ years in IT consulting & automation, our team is able to identify opportunities and anticipate pitfalls to ensure your investments in tech deliver ROI.
Tired of vendors whose recommendations align with their sales goals?
Our neutral stance ensures your actual challenges — not quotas or rigid roadmaps — drive every solution.
We design any system we’re working on to run without us. We work in the best interest of our clients — always.
Our Core Values
How We Operate.
Three principles that shape every engagement, every recommendation, every deliverable.
Trust & Integrity
We value trust and integrity. We earn trust by doing what we say and saying what we mean. No upsells, no hidden agendas.
Client-First
We always serve in our client’s best interest — even when it means recommending against a project.
Complex Made Simple
We commit to making the complex feel simple. Changes we manage consider the audience and how they’re feeling.