Effective as of April 7, 2025.
This Privacy Policy describes how Agent Done ("Agent Done," "we," "us," or "our") handles information that we access, process, or collect through our consulting services, business communications, and other activities.
Agent Done is a brand of SIA Fitzgerald Change Consulting providing technology and process design services to multi-family property management businesses in the United States. We prioritize responsible data handling and this policy explains our approach to data privacy and security.
We primarily interact with information through secure remote access to client systems, including:
From website visitors, we collect standard information (IP address, browser type, pages visited) solely to improve our website. We do not sell data to third parties.
We use large language models with the following safeguards:
We may use business contact information for occasional communications about our services. You may opt-out at any time.
We implement security measures appropriate to our size and focus on controlled access rather than large-scale data storage.
No security measures are 100% effective. We focus on practical security measures with emphasis on controlled, secure access.
We may share information with:
Third parties assisting in service delivery, subject to confidentiality requirements.
Lawyers, auditors, accountants, and insurers, as necessary.
When required by law or to protect rights and safety.
In connection with potential business transactions.
We do not sell, rent, or share client information for marketing or advertising purposes. We operate with partners primarily in Europe, serving US clients. We comply with applicable laws for cross-border data access and implement appropriate safeguards where required.
Request access to or correction of your information by contacting support@agentdone.com.
Opt-out via email instructions or direct contact.
Individuals may have rights to access, correct, delete, or restrict processing of personal information, which we typically refer to our clients as data controllers.
We retain information for as long as necessary to provide services and fulfill the purposes outlined in this policy, unless longer retention is required by law. Retention periods depend on client requirements, legal obligations, and business necessity. We implement strict retention limits and secure deletion for any temporary copies.
Our services use various third-party tools including secure remote desktop services, AI-powered analytical tools, and standard business software. We select these based on security features and alignment with our privacy principles. Each third-party tool operates under its own privacy policy, which we evaluate before adoption.
Our services are not directed to children under 18, and we do not knowingly collect their personal information. If we learn we have collected such information, we will delete it.
We may update this policy periodically. Material changes will be communicated via email or website notice prior to becoming effective.
Questions or concerns: support@agentdone.com.
California and State Privacy Rights: Residents may have additional rights regarding personal information under state laws, including:
To exercise these rights, contact us at support@agentdone.com. The personal information we may access includes identifiers (names, emails), commercial information, professional information, and internet activity. In limited circumstances, we may access sensitive information like financial data, implementing additional safeguards including redaction. We disclose personal information only as described in the "Information Sharing and Disclosure" section.
Questions about this policy? Reach out at support@agentdone.com
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