Client Results

12 Months. One Operator.Measurable Change.

We partnered with OneWall Communities on a year-long retainer to centralize operations, build custom tools, and design a scalable operating model for a growing multi-family portfolio.

The Client

OneWall Communities.

Stamford, Connecticut

OneWall Communities is a rapidly growing, vertically-integrated multi-family operator based in Stamford, Connecticut. During our engagement, they scaled their community count by 275% — consolidating their technology stack, centralizing operations, and building the organizational framework to support that growth.

The Challenge

Processes that worked seamlessly before were no longer suitable — and every new acquisition was at risk of compounding the problem.

Engagement Summary
IndustryMulti-Family Property Mgmt
Portfolio275%+ Portfolio Growth
Duration12-Month Retainer
ScopeHR, Operations, Technology
MethodHub & Spoke Centralization
Engagement ongoing

Operating Model Design

A model built to grow with you.

Hub & Spoke moves the work that doesn’t need to happen on-site to a central hub, so your communities stay focused on residents. Step through the growth journey — watch responsibilities migrate to the hub as your portfolio scales, so every new community becomes easier to absorb, not harder.

You handle everything — operations, back office, technology, compliance. Growth means more of all of it, on your shoulders.

The Hub0of 11 group functions
Back Office & Support
Centralized Operations
Quality & Audits
Capability Detail
On-Site at Communities

Local Communities

Resident-facing work that stays on-site

On-site · every community
  • Property Tours & In-Person Leasing
  • Maintenance & Emergency Response
  • Resident Relationships
  • Community Presence & Events
  • Vendor & Procurement
  • Resident Communications

The human, on-the-ground work stays where residents are — and stays the focus.

Turnover is a constant challenge in the multifamily industry. The Onboarding Platform Agent Done designed for us ensures every new hire receives the right information at the right time. By delivering a more organized, engaging, and measurable process, we expect to improve retention.

Laura Dutt — HR Director, OneWall Communities

Solution Development Showcase

Employee Onboarding Hub.

Our Solutions are built in and for your industry — what IP can we build for you?

Onboarding Hub
Employee Onboarding Hub interface

We ingested OneWall’s onboarding pathways by role in a plug and play manner

One-stop-shop for new joiners to navigate the first 30–60–90 days in-role

Includes employee engagement features Managers and HR can customize to their liking without support

Integrated chatbot to assist new joiners with questions about company policies, training material, and more

SECTION 174 COMPLIANT · US-BASED DEVELOPMENT · R&D QUALIFIED ·
100%Year-One
R&D Deduction

Tax-Qualified Development

European firm. US-built.
Your write-off intact.

Every application we develop for US clients is built by US-based developers — so your spend qualifies for the R&D deduction under the 2025 tax law, not the 15-year offshore write-off.

On $50K
of dev work
$12,400vs$350year-one federal tax benefit

Custom Tool: Hiring Platform

Hiring Insights In One Place

Every interview, every assessment, every decision — ready for analytics on what makes a great hire.

Platform Impact
Evaluation formsRole-specific
Data captureAll managers
Analytics readinessPer position
Hiring data pipeline centralized
Hiring Platform
OneWall centralized hiring platform interface

Your Turn

Ready for Results Like These?

Book a 30-minute discovery call. We will audit your biggest operational bottleneck and show you what a centralized, AI-assisted operating model could look like for your portfolio.

Book a Discovery Call

No pitch. Just diagnosis.

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